Terms of service

Sentinel is an anti-cheat service for esports tournaments. Organizers with a license create tournaments in the Sentinel dashboard and give each team a PIN. Players run Sentinel R6, a Windows program, while they play. It checks their PC for cheat software and hardware and reports what it finds, including screenshots, to the organizer.

Sentinel is run by Sentinel (“we”, “us”).

• Anyone can create an account. To use the dashboard you need a license, or to be a member of an enterprise that has one.
• You must be old enough to enter into a binding contract where you live, or have your parent or guardian’s permission.
• An account is for one person. Don’t share it or let anyone else sign in to it.
• Keep your password and your license keys private. A license key from your account also lets you reset your password, so anyone who has one and knows your username can take over your account.
• You’re responsible for what happens under your account. Tell us straight away if you think someone else has access to it.

• A license gives you access to Sentinel for the period shown when you buy or receive it. It doesn’t renew automatically.
• Payments are handled by Stripe. Prices are shown at checkout.
• Licenses are personal: you can’t sell or transfer them. An enterprise license covers the members of that enterprise, up to its number of admin and member places.
• When your license ends, so does your access. Customer accounts are deleted automatically 7 days after the license expires, so renew before then if you want to keep yours.
• If you buy as a consumer, you keep every right that mandatory consumer law gives you, including any right to withdraw from an online purchase. If something went wrong with a payment, contact us.

If you use Sentinel to run a tournament, you agree to:

• tell your players before the tournament that you use Sentinel R6 and what it collects, for example by pointing them to our Privacy policy, and make sure you’re allowed to require it under your event’s rules and the law that applies to you;
• use player data, including logs, screenshots and exports, only to check fair play in that tournament. Keep it secure, don’t publish it, and delete exports once you no longer need them;
• share team PINs and spectator links only with the people who need them. Anyone with a spectator link can see players’ logs and screenshots;
• treat Sentinel’s findings as evidence to review, not as proof. Look at the evidence and give the player a chance to respond before you disqualify them.

Decisions about players in your tournament are yours. For what you do with player data yourself, such as keeping an export, you are responsible under data protection law.

Your organizer decides whether Sentinel R6 is required, and what happens if you don’t run it or it reports something. While monitoring is on, it collects the information described in our Privacy policy, including screenshots of your whole screen, so close anything private before you start.

Don’t tamper with Sentinel R6 or what it reports. That means not blocking, modifying, emulating or spoofing it or its data, not running it in a virtual machine, and not connecting with someone else’s PIN or player name.

You must not:

• share your account or license, or use someone else’s;
• sell licenses;
• reverse engineer, decompile, modify or redistribute Sentinel or Sentinel R6, except where the law allows it;
• try to get around detection, licensing, rate limits or any other security measure;
• access data you aren’t entitled to, such as other tournaments, players or accounts;
• use Sentinel to monitor anyone who isn’t taking part in a tournament that uses it, or for anything unlawful.

• We can revoke your access if you break these terms. An account can only be signed in in one place at a time, and sign-ins that look like account sharing are flagged for a person to review.
• If you think we got it wrong, open a ticket on our Discord server or email sentinelpriv@outlook.com, and a person will review it.
• If your access is revoked because you broke these terms, unused license time isn’t refunded, unless the law says otherwise.
• You can stop using Sentinel at any time and ask us to delete your account.

Sentinel and Sentinel R6 are proprietary. We give you a personal, non-exclusive, non-transferable right to use them for their intended purpose while your license or tournament lasts, and keep all other rights. Sentinel R6 updates itself when a newer version is required.

• No anti-cheat catches everything. We don’t guarantee that Sentinel detects all cheating, or that every finding means someone cheated.
• We work to keep Sentinel available, but it may sometimes be unavailable, and we may add, change or remove features.
• Sentinel R6 needs Secure Boot and a TPM. You’re responsible for changes you make to your own computer’s settings.

We’re fully liable for damage we cause intentionally or through gross negligence, and for injury to life, body or health. For slight negligence, we’re liable only if we breach an obligation that is essential to this contract, and then only for damage that was foreseeable and typical for this kind of contract. Nothing in these terms limits liability that can’t be limited by law.

We may update these terms. We’ll post the new version here with a new date, and announce significant changes on our Discord server before they take effect. If you keep using Sentinel after that, the new terms apply. If you don’t agree to them, stop using Sentinel and ask us to delete your account.

These terms are governed by the law of Ireland. If you’re a consumer, you also keep the protection of the mandatory law of the country where you live, and you can bring a claim in the courts there.

Sentinel. Email sentinelpriv@outlook.com, or open a ticket on our Discord server.